What do you charge and how do I pay?
We charge £120 per month. We know that many parents prefer to pay fees by a regular standing order, so we average out the payments across the year. There is a payment holiday in August.
Fees are paid at the start of each month by Standing Order or regular BACs payments.
How long are the sessions?
Standard tuition sessions are 1 hour long.
What times are the sessions? Will the tuition be at the same time each week?
We offer tuition Monday – Friday evenings. We occasionally offer tuition at weekends.
Students have their own allocated session that is the same each week so that they maintain a good routine in their studies.
Do you open in the holidays?
Sessions run in line with Swindon Borough Council school term dates. Additional tuition is available during the Easter and summer holidays, for which separate fees are payable. We do not normally run any sessions during the shorter school holidays or the Christmas break.
Do you offer a discount?
A discount is available if more than one child attends from a family or if a student attends more than one session a week. Please ask for more information.
Do you accept Child Care Vouchers?
Child care vouchers can only be used if a child attends the centre and receives child care. We are registered on the Ofsted Voluntary Child Care Register. Please ask for details.
Am I tied into a contract?
We do not believe in tying families into lengthy contracts with onerous terms and conditions, as some companies do. We ask that 2 weeks notice by e mail is given of termination of tuition.
Will my child have the same tutor each week?
Yes – for consistency, your child will be taught by the same teacher each week. It may be necessary to make a long-term change as your child enters a different stage in their learning or requires tuition in a different subject. It is important that they are taught by the most appropriate teacher for their needs.
Will my child receive homework?
Homework is set each week and either set directly with the student during the session or emailed after. Although it is set to reinforce learning covered in the session, it is not compulsory. Students will gain more benefit from the tuition session if they do complete the work and consequently make greater progress.
Can my child study more than one subject within a session?
We do have students that study more than one subject with us (i.e. English and Maths). However, if the student only has 1 session per week, it does mean that there will not be the same level of progress as if the student were only tutored for one subject. We will always try to be flexible to student needs and the financial situation.
What does my child require for the session?
All we need are students ready and willing to learn and wanting to succeed. We will provide everything else students will need in a session although they can bring their own resources if they wish to do so.
When working online, students will need to be able to log on to their own tuition session on a PC / laptop or tablet.
Will I receive a report?
Each week the tutor will give you brief feedback, either verbally or in an e mail, about how your child has worked and how they are progressing. We do not provide end of year reports of pupil progress as these only record a snapshot that quickly becomes out of date.
What if my child misses a session?
Due to our popularity we rarely have free sessions in the week to provide an alternative tuition session. We will provide a Lesson Replacement Pack of tailored tasks for a student that is absent and will give feedback to work returned. On a discretionary basis it may be possible for us to offer an alternative session if there is availability. All ‘catch-up’ offers must be taken up within two weeks of the session for which a student was absent.
Are tutors qualified and DBS checked?
We know that many tuition centres do not use qualified teachers. We believe that we offer the highest quality tuition as we not only use fully qualified teachers but teachers with significant teaching and tutoring experience. All teachers are DBS checked and have received safeguarding training.